Terry Sutton

When The Pressure Gets Too Great

When The Pressure Gets Too Great By Terry Sutton Stephens Engineering Consultants Alright, before I begin this little treatise on pressure I have a question for you. What do Simon and Garfunkel, Blaise Pascal and Wile E. Coyote have in common? Hmmm. Think about that for a minute and we will get back to it. … Read more

The Ethical Foundation of Customer Service

The Ethical Foundation of Customer Service Terry Sutton, Regional Account Manager Stephens Engineering Consultants, Inc. No matter in which state you serve as an insurance professional, you have a common duty in the exercise of your responsibilities . . . ethical behavior. Each state has varying requirements for continuing education in ethics, but it is, … Read more