The Ethical Foundation of Customer Service Terry Sutton, Regional Account Manager Stephens Engineering Consultants, Inc. No matter in which state you serve as an insurance professional, you have a common duty in the exercise of your responsibilities . . . ethical behavior. Each state has varying requirements for continuing education in ethics, but it is, … Read more
If Adjusters are from Mars then Investigators must be from Venus Part 2 of 2 David M. Brani, P.E., Ph.D. David Brani Engineering, LLC Part I of this article, published in the March 2019 newsletter, spoke the language of Martian to forensic investigators. This article is for those adjusters from Venus that would like to better … Read more
If Adjusters are from Mars then Investigators must be from Venus Part 1 of 2 David M. Brani, P.E., Ph.D. David Brani Engineering, LLC During the course of claim investigations, many adjusters find themselves in need of quality forensic investigators to determine the ‘why” of something that happened to enable them to reach sound decisions … Read more
A Tale of Two Origins by Rod Sanders, Fire Investigator, IAAI-CFI®, CFEI, CVFI Applied Technical Services, Inc. Most of us at one time or another have read the classic Charles Dickens novel, A Tale of Two Cities. The historical novel takes place during the French Revolution, set in London, England, and Paris, France. Both great … Read more
EXPERT TESTIMONY: SEPARATING THE JUNK FROM THE JEWELS UNDER FEDERAL RULE OF EVIDENCE 702 by Jessica Phillips Partner, Swift Currie Frequently, adjusters and attorneys require input and opinions from professionals with particular expertise and training in a specific field or industry. These professionals may provide opinions regarding causation, remediation, repair, damage, and other similar issues … Read more
Atlanta Claims Association - https://www.atlantaclaims.com/
Casualty Adjusters Guide - https://www.cagworld.com/
Claims Magazine - https://www.propertycasualty360.com/claims-magazine/
Georgia Defense Lawyers Association - http://www.gdla.org/
Georgia Trial Lawyers Association - https://www.gtla.org/
Honorable Order of the Blue Goose, Intl - http://www.bluegoose.org/
How Stuff Works - https://www.howstuffworks.com/
Insurance Institute for Business and Home Safety (IBHS) - https://disastersafety.org/
Mapquest - https://www.mapquest.com/
National Academy of Forensic Engineers (NAFE) - https://www.nafe.org/
International Association of Insurance Professionals (IAIP) - https://www.internationalinsuranceprofessionals.org/
National Oceanic and Atmospheric Administration (NOAA) - https://www.weather.gov/
Property & Liability Resource Bureau (PLRB) - https://www.plrb.org/
Risk and Insurance Management Society - https://community.rims.org/
Ultimate Insurance Links - https://tonysteuer.com/