Southern Loss Association News

President’s Message

Dear Southern Loss Association Members,

I wanted to take a few minutes to check in, share a few updates, and thank you for your continued support and involvement in the Southern Loss Association. It’s been great connecting with many of you at recent meetings, and we’ve seen strong participation across the board. That engagement is what makes this association valuable, and we appreciate everyone who takes the time to be involved.

Over the past couple of weeks, many of us have seen an increase in activity following recent storms across the region. Claim volume has picked up, and for many, it’s been a return to a more fast-paced environment. These events are always a reminder of how quickly things can change in our industry.

While claim frequency can fluctuate, the complexity of what we handle continues to grow. Rising costs, labor challenges, and higher expectations from policyholders continue to impact how we approach each claim. As workloads increase, it becomes even more important to stay focused on communication, efficiency, and supporting our teams.

At the same time, this is where the value of organizations like SLA really stands out. The relationships we build, the information we share, and the support we provide one another make a real difference—especially during busier periods like this.

We have some great opportunities coming up to connect outside of the day-to-day work. Our SLA Golf Tournament on April 23rd is one of our most anticipated events each year and there is always a great turnout. It’s a great chance to spend time with others in the industry in a more relaxed setting, and I encourage everyone to make plans to attend.

In addition to the golf tournament, we will continue to focus on monthly meetings and of course our upcoming C/E Seminar, which is scheduled for August 13, 2026, at Andretti’s. Our goal remains simple—keep SLA valuable, keep it relevant, and keep members engaged.

I would like to introduce our March luncheon sponsor and presenter AdvantaClean. President, Sari Papazian will be presenting “Introduction to Water Damage”. Always a relevant topic for many property claims, especially following the recent freeze events.

I look forward to seeing many of you at upcoming events—especially out on the golf course in April.

Thank you for your continued support.

Sincerely,
Stephen Philips
President
Southern Loss Association