Southern Loss Association Resources

Southern Loss Association Articles

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A client-centered approach to communication – avoiding an OMG moment

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A client-centered approach to communication - avoiding an OMG moment By Cathy Hester C J Hester   Communication can make or break an independent adjusting business - or any business. Technology has changed the way we communicate, opening the door to communicate via phone call, email, Skype, social media, and more. We can now move the claim file and investigation along even quicker utilizing emails and cell phones.   We utilize any and all forms of communication in working with our clients and adjusters. We value quick response times in our line of business, along with making sure we are…

Expanding the Definition of “Employee”

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Expanding the Definition of "Employee" Agnes Gawecki SCD CPA's The definition of "employee" under Employee Theft Coverage is crucial in determining whether benefits will be paid in the event of property theft.  Employee Theft addresses various types of employees, though its noteworthy to point out owners and partners are excluded from the coverage. Employee Theft insurance relies on a specific definition of "employee" that has expanded tremendously since 2013. According to the Insurance Services Office (ISO) Form CR 04 08 08 13 "Employee" is defined as: Any person named in the Schedule, if coverage applies on a Name Schedule basis;…

Soft Costs: A Moving Target

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Soft Costs: A Moving Target Bill Wall, Director Crawford & Company Technical Services When Adjusters are asked to define costs in construction, the usual response is land, materials, labor, and equipment. Everyone recognizes these are all required elements to build a home or commercial project. Sounds like a great response. In the world of adjusting we refer to the aforementioned as "Hard Costs". These costs are easily measured and are directly assignable to the job. When the project is completed, you can visually see the building with all of the "Hard Costs". However, there are costs that don't really transfer…
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Southern Loss Association Links

Atlanta Claims Association

The ACA is a professional association for insurance claims personnel in the Atlanta area. Go to the Atlanta Claims Association website.

Casualty Adjusters Guide

Since 1958…”The” original Claim Guide. Go to the Casualty Adjusters Guide website.

Claims Magazine

Covering the Business of Loss. Go to the Claims Magazine website.

Georgia Defense Lawyers Association

The Georgia Defense Lawyers Association offers formal avenues for training, networking and communication. GDLA membership benefits include CLE seminars, judicial receptions, a newsletter and annual Law Journal, plus access to an e-mail blast system that allows members to pose questions about experts, points of law, emerging issues, and more. Go to the Georgia Defense Lawyers Association website.

Georgia Trial Lawyers Association

Since 1956, GTLA has worked tirelessly to ensure that everyday citizens, Georgia families and small businesses are never deprived of their constitutional guarantee of access to true justice. The Mission of GTLA is simple:  We are dedicated to protecting the Constitutional promise of justice for all by guaranteeing the right to trial by jury, preserving an independent judiciary, and providing access to the courts for all Georgians. Go to the Georgia Trial Lawyers Association website.

Honorable Order of the Blue Goose, Intl

For more information on this organization, go to the Blue Goose website.

How Stuff Works

Some complex technological questions explained simply. Go to the How Stuff Works website.

Insurance Institute for Business and Home Safety (IBHS)

For more information on the IBHS and FORTIFIED BUILDINGS, visit the IBHS website.


A great source for knowing where you are, and where you are going. Go the Mapquest website.

National Academy of Forensic Engineers (NAFE)

Are you looking for an engineer with proven claims experience? NAFE is your best and only source for Board Certified Forensic Engineers. Go to the National Academy of Forensic Engineers website.

International Association of Insurance Professionals

IAIP (International) serves its members by providing professional education, an environment in which to build business alliances and the opportunity to make connections with people of differing career paths and levels of experience within the insurance industry. Go to the National Association of Insurance

National Oceanic and Atmospheric Administration (NOAA)

NOAA National Weather Service Website. A great source for weather forecasts, maps, aviation weather, and weather archives. Go to the National Oceanic and Atmospheric Administration website.

Property & Liability Resource Bureau – PLRB

For more information on the PLRB organization, go to the PLRB website.

Risk and Insurance Management Society

The mission of the Atlanta Chapter of the Risk & Insurance Management Society is to advance and promote the risk management profession by: (1) Providing timely and valuable educational programs, (2) Facilitating career development and networking; and (3) Fostering an environment of support for students. Go to the Risk and Insurance Management Society website.

Ultimate Insurance Links

Search for insurance listings and brokers. Go to the Ultimate Insurance Links website.